Toward an error is displayed at login or purchase history does not appear

I have you use a towel Shichifuku online shop always, thank you.
Once again, I have apologize for the inconvenience really.
I confirm the symptoms to the customer problem has occurred and will be happy to respond as soon as possible.
Please fill in your contact to [shichifukushop@shichifuku-towel.co.jp] following contents.
・name
・E-mail address
・Inquiry (symptoms)
※With regard to customer error will be displayed at login, Please confirm the following.

Customers error is displayed at login

■Customers had been evaluate the total of member prior to shop online renewal

It has along with the online shop renewal, and we have been issued a temporary password.
When I relate to password has been issued, from the end of December 2013 [opening@shichifuku-towel.com], and we have been sent by email to the email address of your registration. Please confirm the incoming mail will be sent to your registered e-mail address.
※More by your registered e-mail address, if it is classified into junk mail, too.

■Customers who become the forgotten your password

Request new password, is actually possible.「※Click here」By having you were re-issuing procedure, the password has been re-issued to the email address of your registration will be sent.
Please confirm the incoming mail.
※More by your registered e-mail address, if it is classified into junk mail, too.